FaQs. General Information

WALLPAPER

What is the length of a standard roll of wallpaper?

A standard roll of wallpaper is 53cm x 10m (5sqm Coverage) unless stated otherwise.

What is the difference between the pattern 'repeat' and 'match'?

The pattern repeat measures the distance between the pattern starting & ending, whilst the pattern match provides a measurement of how offset the pattern is, in relation to the strip beside it.

How many drops to the roll do you get?

A standard roll of patterned wallpaper will get you 3 drops to the roll, and a standard roll of plain wallpaper will get you 4 drops to the roll.

How many rolls of wallpaper will I need to order?

We recommend using our handy online roll calculator shown on each product page. Simply enter the width & height of your wall, and we’ll calculate how many rolls you’ll need! – This includes an extra 10% for pattern matching purposes.

I need to order more wallpaper, can you send from the same batch?

We can only offer a same batch guarantee per order. However, if we can’t match your batch number, we can send the closest possible batch. Please contact customer service with your order number and batch number, here: Contact Us

Should the design on the wallpaper always come off the roll the correct way up?

Depending on how the wallpaper is manufactured and packaged, this may differ. Always unroll the wallpaper and check prior to cutting and hanging.

Can you hang the wallpaper as well?

We unfortunately don’t provide a decorating service for the wallpaper. However, a quick search on Google and you should find many decorators in your local area. Or you can do it yourself! Our wallpaper is designed to be simple to hang.

Can I hang new wallpaper on top of existing wallpaper?

It’s possible, but we wouldn’t recommend it as it will result in a slightly imperfect finish. Wallpaper will also not stick to textured or vinyl coated wallpapers.

What effect does heat have when hanging wallpaper?

All wallpapers should be allowed to dry naturally in well-ventilated conditions. In areas of high temperature, drying may be accelerated, causing the wallpaper to shrink and leave gaps in between strips.

Can you offer me advice on which wallpaper will go with my room?

Yes we can! Send us a message on social media or contact customer service and we’ll find the right wallpaper for you.

Can your wallpaper be cleaned?

Not all wallpapers should be cleaned or washed in the same way, that’s why we have carefully detailed the washability factor on every paper under finish, in the product details.

Is your wallpaper suitable for a bathroom or kitchen?

Not all wallpapers are suitable for the conditions of a kitchen or bathroom. If you are concerned about the potential effects, we recommend shopping from the kitchen & bathroom finish, here: Kitchen & Bathroom Wallpaper

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